Frequently Asked Questions

Everything you need to know about your PrepSOS style experience.

What is the standard shipping timeframe for orders?

We offer standard shipping which typically takes 3 to 7 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy for apparel and accessories?

PrepSOS offers a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a full refund or exchange.

How do I determine the right size for me?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout process.

Can I track my order once it has been shipped?

Yes, once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's progress.

Are your clothing materials ethically sourced?

At PrepSOS, we are committed to sustainability. We partner with manufacturers who adhere to fair labor practices and utilize high-quality, durable fabrics to ensure longevity.